Next Customer Care and Improving Your Chances dates

This update is a reminder of the next Customer Care and Improving Your Chances courses.

First up is the two-day Customer Care course running on 1st and 5th December at the Volunteer Centre. If you’re interested in learning how to give great customer service you should consider enrolling.

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The first dates we can confirm for 2017 are for Improving Your Chances – a 5-day course taking place on 20th, 23rd, 27th February, 2nd and 6th March. This course covers skills like being assertive and working in a team, which are useful in the workplace and in day-to-day life.

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You can find out more about our courses here, and call us 01992 638633 to enrol.

September Customer Care and October Improving Your Chances dates confirmed

We have places available for our upcoming Customer Care and Improving Your Chances courses.

Customer Care, taking place in Hoddesdon:

Friday 23rd September
Monday 26th September

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Improving Your Chances, taking place in Hertford:

Wednesday 12th October
Friday 14th October
Wednesday 19th October
Friday 21st October
Wednesday 26th October

Call us on 01992 638633 to ask for more information about the courses and to enrol!


Community Learning Teaching Assistant – Volunteer Opportunity

Volunteer Centre Broxbourne & East Herts have a new opportunity available for a Teaching Assistant.

Our teaching assistants support the tutor and our adult learners during our training courses. Some of the things you’ll be responsible for include setting up the room and equipment, helping learners access the activities, and ensuring feedback is collected. You can see all the responsibilities on the Do-it page.

If interested, please call us on 01992 638633 or email

September Improving Your Chances dates confirmed

We can now confirm the dates and times for September’s Improving Your Chances course. This four-day course will take place on:

Thursday 1st September 2016 (9.30-2.30pm)
Friday 2nd September 2016 (11.00-4.00pm)
Monday 5th September 2016 (9.30-2.30pm)
Thursday 8th September 2016 (9.30- 2.30pm)

You can find out more about our courses on this page. Call 01992 638633 to book!

Upcoming Improving Your Chances and Customer Care courses

This is just a reminder we have two upcoming courses with places available!

The next Improving Your Chances course runs at Cedars Park in Waltham Cross on 27th and 30th June, 4th, 11th and 14th July, and a new Customer Care course will be running in Hoddesdon on 18th and 22nd July. You can find out more about what the courses cover on the Courses page, and call 01992 638633 to enrol!

Improving Your Chances - June/July 2016

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Welcome to the new Volunteer Centre Broxbourne & East Herts website!

As you can see, our new website is now live! This site will contain information about our training courses as well as volunteering opportunities and resources for organisations.

Whether you are a volunteer or an organisation working with volunteers, we are your local one-stop shop for information, advice and support about volunteering and training for Broxbourne & East Herts.

You can also find us on Facebook and follow us on Twitter for updates as new content becomes available.