More Customer Care course dates

We’ve confirmed more dates for our upcoming Customer Care courses, which will take place at the Volunteer Centre. The next course runs in April, a two-day course on the 20th and 24th.

Find out more about our courses on the Courses page. Call us now on 01992 638633 to book your place!

2017 Course dates

The Volunteer Centre has now reopened for 2017. We have dates available for both Improving Your Chances and Customer Care coming in the next few months –

Improving Your Chances/Routes to Work:

Waltham Cross – 20th, 23rd, 27th February, 2nd and 6th March
Waltham Cross – 8th, 11th, 15th, 18th and 22nd May

Hertford – 6th, 8th, 13th, 15th, and 20th March

Customer Care:

Volunteer Centre – 26th and 30th January
Volunteer Centre – 9th and 13th March

You can find out more about these courses, and others, on our Courses page. If you’d like to brush up on your skills in 2017, call us on 01992 638633 to enrol!

Next Customer Care and Improving Your Chances dates

This update is a reminder of the next Customer Care and Improving Your Chances courses.

First up is the two-day Customer Care course running on 1st and 5th December at the Volunteer Centre. If you’re interested in learning how to give great customer service you should consider enrolling.

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The first dates we can confirm for 2017 are for Improving Your Chances – a 5-day course taking place on 20th, 23rd, 27th February, 2nd and 6th March. This course covers skills like being assertive and working in a team, which are useful in the workplace and in day-to-day life.

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You can find out more about our courses here, and call us 01992 638633 to enrol.

September Customer Care and October Improving Your Chances dates confirmed

We have places available for our upcoming Customer Care and Improving Your Chances courses.

Customer Care, taking place in Hoddesdon:

Friday 23rd September
Monday 26th September

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Improving Your Chances, taking place in Hertford:

Wednesday 12th October
Friday 14th October
Wednesday 19th October
Friday 21st October
Wednesday 26th October

Call us on 01992 638633 to ask for more information about the courses and to enrol!


Community Learning Teaching Assistant – Volunteer Opportunity

Volunteer Centre Broxbourne & East Herts have a new opportunity available for a Teaching Assistant.

Our teaching assistants support the tutor and our adult learners during our training courses. Some of the things you’ll be responsible for include setting up the room and equipment, helping learners access the activities, and ensuring feedback is collected. You can see all the responsibilities on the Do-it page.

If interested, please call us on 01992 638633 or email